Don't Just Eat Your Own Dog Food. Be The Dog!

Pokud chcete vytvářet skutečně užitečný software, musíte se na něj dívat očima jeho uživatelů.

Describe all you like how your job works, but the listener will never understand what it is like to be you doing that work. I‘ve worked on tills during my student days, and there‘s more to it than whoever wrote the software for them obviously knew. Which is why we often see till operators fighting against the software to get the job done.